Privacy Policy
Effective Date: 08 August 2024
At Dependable Projects Roofing and Building Ssupplies (Pvt.) Ltd., we are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, and safeguard your information when you interact with our website and services.
1. Information We Collect
We may collect the following types of personal information from you:
- Contact Information: Name, email address, phone number, and postal address.
- Transactional Information: Details about your purchases, services requested, and payment information.
- Technical Information: IP address, browser type, operating system, and other technical data collected via cookies and similar technologies.
- Communication Information: Information you provide when you contact us, including email correspondence and phone call records.
2. How We Use Your Information
The information we collect is used for the following purposes:
- To Provide Services: To process orders, deliver products, and provide customer support.
- To Communicate with You: To respond to inquiries, send updates about your orders, and inform you about promotions and offers.
- To Improve Our Services: To analyze website usage, improve our products and services, and enhance user experience.
- To Comply with Legal Obligations: To fulfill our legal responsibilities, including tax reporting and fraud prevention.
3. Sharing Your Information
We do not sell, rent, or share your personal information with third parties except as described below:
- Service Providers: We may share your information with third-party service providers who perform services on our behalf, such as payment processing, delivery services, and IT support.
- Legal Compliance: We may disclose your information if required by law or in response to legal requests, such as subpoenas or court orders.
- Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our business, your information may be transferred as part of the transaction.
4. Data Security
We take reasonable precautions to protect your personal information from unauthorized access, use, or disclosure. However, no internet or email transmission is ever fully secure or error-free. Please take special care in deciding what information you send to us via email.
5. Your Rights
You have the following rights regarding your personal information:
- Access: You can request a copy of the personal information we hold about you.
- Correction: You can ask us to correct or update any inaccurate or incomplete information.
- Deletion: You can request that we delete your personal information, subject to certain legal obligations.
- Objection: You can object to the processing of your personal information in certain circumstances.
To exercise any of these rights, please contact us at info@dependableprojects.com.
6. Cookies and Tracking Technologies
Our website uses cookies and similar tracking technologies to enhance your experience, analyze site traffic, and customize content. You can control the use of cookies through your browser settings.
7. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or the content of these websites. We encourage you to review the privacy policies of any third-party sites you visit.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically to stay informed about how we protect your information.
9. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at:
- Email: info@dependableprojects.com
- Phone: +263789594939
- Address: 2159 Gweru Light Industrial Site